Customer support

Providing the best service on the market

thanks to the professionalism of our teams

Providing the best service on the market thanks to the professionalism of our teams

Our sales force is an essential component of our overall approach to customer service and is made up of specialists

  • fully focused on the protective gloves sector,
  • fully trained in developments in technology and the standards in force on the different markets, (In-house University – Ongoing training)
  • with international experience thanks to its presence in 20 countries.

Our technical support team of protection experts

Our technical support team of protection experts is available to answer your questions, given your specific issues and the standards in force.

Technical documentation, which can help you find what you are looking for, is always kept up to date on our website.

Our logistics teams

Our logistics teams ensure that products are delivered on time and under the best possible conditions.

 

Providing our customers with the best service on the market

Helping our distributor partners to generate business and margin and support their own sales teams.

  • With intensive training programmes,
  • Close collaboration to win national and international invitations to tender,
  • Programmes and special information tools, sales aids and commercial support.

Being recognised by END USERS as the best solution for hand protection by guiding them to choose the right protective glove for the job

  • Based on two criteria: identified risks, workstation restrictions, the company's financial situation, end user comfort and satisfaction.
  • By studying workstations locally:

    • in order to recommend the right glove for the job,
    • to validate the choices by performing testing in reallife conditions.

  • By putting in place simple and effective selection guides:

  • By helping to find the closest distributor:

    • to find the MAPA distributor in charge of the customer area
    • then send directly a quote request